DRAGON v22 is HERE! The latest version of Dragon adds the following features: Horizontal Iconographs Social Media Options Added to Widgets Brand New Social Media Widgets Export Dragon Data to Excel 1. HORIZONTAL ICONOGRAPHS Iconographs allow you to use ANY image to represent a score and we’ve added the option toRead more
DAILY SOCIAL MEDIA MONITORING (WITH EMAIL ALERTS!) AVAILABLE NOW! Your clients can now receive email alerts and view/respond to social media reviews within 24 hours with our new Daily Monitoring Service! With Daily Monitoring, your clients will get daily updates to their social media reviews. These will be visible in the Chameleon Shop Widget andRead more
IN THIS NEWS Kaizen Action Plan VIEW FULL DOCUMENTATION It’s the age-old question in our industry: “So these mystery shops have revealed significant issues – what do we do NOW?” Now you have the perfect answer: “Use our Kaizen Action Plan feature to schedule fixes for those issues & track their completion!” With Kaizen, youRead more
IN THIS NEWS The video for our Social Media Monitoring (SMM) Webinar is now available online! Get free SMM data to demo for one of your clients (and add’l clients for $50 ea) Use our new Chameleon and Dragon widgets to highlight SMM’s value to your client Coming soon: Get company level feedback from Twiiter,Read more
IN THIS NEWS SOCIAL MEDIA MONITORING CLICK HERE FOR FULL DOCUMENTATION Easily generate new revenue with our new premium module, Social Media Monitoring! We monitor 50+ platforms, including: BENEFITS TO YOUR CLIENTS In an age where a one star difference on Yelp can mean a difference of 9% in a restaurant’s revenue, a company’s socialRead more
IN THIS NEWS DRAGON VERSION 20: Magic Quadrants: Display two metrics on a heatmapped plot Net Promoter Score Trending Enhanced Word Cloud for Narrative or Text Key Questions Company Overview – Comparison Metrics Recent Evaluations – Section and Question Scores Disable Classic Reports Show Deactivated Locations Action Items – Click Through to Shop CustomRead more
IN THIS NEWS: Privacy and Security related to GDPR By now I’m sure you have been flooded with requests from various Internet service providers like Facebook and Instagram to agree to their new privacy policies. This is the result of GDPR, the new regulation regarding Privacy that is going into effect in theRead more
IN THIS NEWS 1. Location-less Shops (coming this week!) 2. Nevada Blocker 3. Mini SASSIE Summit at MSPA-EU (Tuesday, May 29th) 1) Location-less Shops (coming this week!) Advertise shops that can be done from anywhere (e.g. web shops, phone shops. etc) It’s always been difficult to make shoppers aware ofRead more
IN THIS NEWS I. DRAGON VERSION 19: IconoGraphs: Use any image as a graph (heat map option available) Restrict Editing of Dragon Views Improved Widget Settings Interface I. DRAGON VERSION 19 IS NOW LIVE! CLICK HERE FOR FULL DOCUMENTATION 1) Iconographs Make Dragon feel more “Branded” to your clients. Add a little splash and sizzle toRead more
