Our SASSIE elves have been churning out end-of-the-year goodies in a mad flurry of activity!
We’ll send you more detail on each of these features in the weeks to come, but we couldn’t resist sending you a quick list of highlights right now!
1) Dragon Reporting v5 (with Net Promoter Score® widget)
a) The Net Promoter Score widget is now available for use. It’s classically used for “Would you recommend?” and “Would you return” questions with answers from 0-10 but technically can be applied to any multiple choice question with 11 answers.
b) Improvable Questions – now you can specify how many of the “most improvable” questions are displayed
c) Wave Filters now available
… and more!
2) Multi-Period Report
There’s a new standard report in town!
Our new Multi-Period trending report includes up to 13 periods, heat mapping, nested or flat layout and level selections:
Sometimes your client (or editors from another company that you’re collaborating with) needs to do a shop review – you can now give restricted shop review access to people with “Client Master” access right in the Client Shop Log itself:
4) Translations Editor
No more cumbersome Excel files to fill out an upload – you can now enter translations in our new online interface:
Please enter a support tracker to get started! 5) External Collaboration
Need to collaborate with a mystery shopping company NOT on the SASSIE platform? Our new external collaboration feature makes this possible, complete with RuleZ capabilities and automated shopper creation.
Enter a support tracker to get started!
6) Shopper Geocoding
We are now recording the GPS position of all new shopper home addresses (new shopper signups and updated shopper addresses).
We’re always looking to improve SASSIE’s ability to contact nearby shoppers – recording the GPS position of the millions of shoppers and client locations is a big step towards that goal (especially outside of the US and Canada).
7) Location Geocoding Enhancements
We’ve made it easier to keep the GPS positions of your client’s locations accurate, with better location filtering, export capabilities and Map Links. Geocode Admin controls can be accessed from the bottom of the Main Admin page:
8) Show “Finished Bulk Emailer Sessions
It can be difficult to see recently finished email sessions in the log, so we now display them for a longer period of time (and more prominently)
9) Question Importer
Need to add a lot of questions to a survey quickly?
You can enter question and answer parameters on a spreadsheet and upload it into our Question Importer, which will add new questions to your survey in a single operation (note: The Importer is “ADD ONLY”, no edits or deletes)
a) Access the template here (there is a single line & multiline – both get the same results, so use whichever is more convenient to you):
b) Fill out the spreadsheet (note that there’s a VERY handy tab with instructions)
c) Access the Question Importer and upload your spreadsheet
Look for future SASSIE NEWS releases for more details on all of these new updates!
At a Glance: Dragon Reporting v5 (with Net Promoter Score®) 1) ULGs and Waves 2) Net Promoter Score® 3) Improvable Questions Widgets 4) Auto-set drilldown 5) Key Question Widget Just when you thought the Dragon personalRead more
At a Glance: Dragon v5 is nearing release, so here’s a roundup of the major new features from releases v3, v4 and v5 (expected Dec 10th): 1) New Widgets: Net Promoter Score (v5) Wave ComparisonRead more