In this news:
• Archiving Clients
• Training Material
• Employee Spotlight
Most of you already know that we have an entire site devoted to training material called CLASSIE, but did you know that CLASSIE provides you with much more than just training videos? Here’s what else you can find on CLASSIE:
- Full SASSIE Training Manual
- SASSIE 101 Manual (abridged version of the SASSIE Training Manual–teaches your staff the basics of SASSIE)
- Form Certification Manual
- ICR (Interactive Computer Response) and IVR (Interactive Voice Response) setup instructions
- Documentation on SASSIE Reports
- Location Importer Manual
- Location Reorganization Wizard
- TestCaster Manual
- Modules Price Sheet
- Client Promo slicks for ICR, IVR & TestCaster
You can access any of the documentation above by clicking the “Documentation” link in the upper right corner of CLASSIE:
In addition, there are a number of tests your staff can take to test their knowledge of a specific feature in SASSIE (which can be accessed by clicking the “Tests” link in the upper right corner of CLASSIE).
We’ve also added a (relatively) new training video on Setting Up Reporting, and will add new videos in the coming weeks/months, so continue checking CLASSIE for the latest in training videos/material!
As always, you can access the CLASSIE site from the support tracker dropdown on the main admin screen:
Employee Spotlight: Ben Nowak
Meet Ben Nowak, Business Manager
Ben has a BS in Finance from the University of Connecticut and has been working in Accounting and HR for over ten years. He has worked in multiple sectors including retail, healthcare and education.
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