In this news:
• Shopper Info-Pops (LIVE Thursday!)
• Mystery of the Phantom JavaScript–Solved!
Shopper Info-Pops on Admin Shop Log and Scheduler Log
Cher, Madonna, Sting…..and Hsu (who?)
Since he was a child, John Hsu (Managing Partner of SurfMerchants) had big dreams of distinguishing himself as a one-named wonder known simply as “Hsu.” He can’t sing though. Or act. So unfortunately for ‘Hsu,’ a single name won’t do.
While we can’t do anything about his lack of talent, we CAN help him distinguish himself from the rest of the Hsu clan….with Shopper Info-Pops!
The old Admin Shop Log only showed a shopper’s last name and first initial, making it tricky to tell which Hsu is who. Now when you click a shopper’s name, a pop-up appears that gives you all the information you need to identify whether this is the rising shopper star you’ve been searching for:
- Full shopper name
- Shopper ID
- Phone Number (primary)
- Email (click to create an email)
- Link to Shopper Log
- Link to Shopper Profile
Shopper Info-Pops will also be available on the Scheduler Log. While the Scheduler Log already displays the shopper’s full name, phone number, and email, the new Shopper Info-Pop includes the addition of the Shopper’s ID as well as links to the shopper’s log or profile.
Old Admin Shop Log:
New Admin Shop Log:
Old Scheduler Log:
New Scheduler Log:
The Mystery of the Phantom JavaScript
We have received a few sporadic reports of users getting JavaScript error messages when attempting to log in to the main admin page.
The error typically occurs as follows:
- The Main Admin login box loads
- There’s a pause while the company logo loads
- User logs in and hits GO before the logo gets displayed (and presumably, before the JavaScript verifier has a chance to run)
- User sees the “You don’t have JavaScript enabled” error message
This situation is increasingly likely to occur if the MSP has a large logo AND the user has a slow internet connection AND the user hits GO before the logo gets displayed.
To avoid the error, simply wait for everything to load on the page before hitting GO.
Best wishes,
Marisa Whalen
Public Relations Manager
SurfMerchants LLC
Have articles or job postings you’d like us to put on our Facebook page?
Email them to our Public Relations Manager Marisa Whalen at marisaw@surfmerchants.com.
Need Emergency SASSIE Support? Please visit http://status.sassieshop.com for the latest status updates and contact information.