In this news: • Top 10 SASSIE Features You’re Not Using (But Should Be): #2 Urgent Log The #2 SASSIE Feature You’re Not Using (But Should Be): Urgent Log Like Donald Trump’s gravity-defying combover, overdue shops are screaming for attention. Make sure you hear their cries for help loud and clear…with Urgent Log! Urgent LogRead more
In this news: • Chameleon Graphs: Smart Scaling Chameleon Graphs: Smart Scaling You asked for improved readability for Chameleon Graphs, and now you’ll have it– with our new Smart Scaling feature! Before, Chameleon graphs would display an axis value range from 0-100. But if your actual data only ranged from 50-80, then yourRead more
In this news: • New Chameleon Shop View Widgets New Chameleon Shop View Widgets Does your client want to know how the scores from their Mystery Shopping survey stacks up to the scores from their Customer Satisfaction survey? Now they can! Our new Chameleon Shop View Widget, entitled ‘S11 Lvl Avg Other Survey’,Read more
In this news: • AutoScheduler: Shopper Pick Date and Self-Assign Limits AutoScheduler: Shopper Pick Date and Self-Assign Limits One of our most urgently requested UserVoice features is….Shopper Pick Date/Self-Assign Limits! Shopper Pick Date Wish you could know when your shopper plans on completing your shop? Now you can! Shopper Pick Date is a new autoschedulerRead more
In this news: • TOP 10 SASSIE Features You’re Not Using (But Should Be) TOP 10 SASSIE Features You’re Not Using (But Should Be) “If you build it, they will come…” Yeah, we built it. But are you using it? Many of you aren’t! So we’ve compiled a Top 10 list of the features youRead more
In this news: • Email Client a Blank Form with Answers and Scoring • Head to Head Report: Minor Section Linking Email Client a Blank Form with Answers and Scoring! The third most popular UserVoice request is now LIVE!! What Is It? Before, when a new form was ready to be sent to yourRead more
In this news: • Disqualify Shoppers for Specific Client or Location • Modifications to Kiosk Cleaner Disqualify Shoppers for Specific Client or Location Bruce Willis may be a Die Hard fan of mystery shopping, but when it comes to those haircutting shops you have to fill, Baldy Bruce isn’t right for the part. WithRead more
Just like our customers, the employees of SurfMerchants spend all day doing their work through web browsers. Most internet users know that there are many different web browsers out there, but not everybody knows that browsers have extra tools, called add-ons, that can make your browser world a lot more friendly. What do add-ons do? Read more
