Social Media Monitoring is the easiest upsell ever!
Give your clients a truly valuable service AND instantly generate more revenue.
Best part: Social Media Monitoring requires almost NO work on your part, yet allows you to charge an additional per-location fee every month.
WHAT IS IT?
SASSIE Social Media Monitoring (SMM) automatically collects location specific feedback and reviews from over 50 sources and incorporates that data into SASSIE reports and dedicated to social media. SMM comes complete with social media dashboards and scoring, making that information available to your clients in an easy, familiar and impactful manner.
Why wouldn’t my clients just sign up for this kind of service directly?
Two reasons: By going through you, your clients can actually SAVE money AND they can conveniently view their social media results right within SASSIE.
SASSIE has formed an EXCLUSIVE partnership with Reply Pro, a leader in collecting social media feedback and online reviews. Typically this kind of service starts at $79/month per location, but our exclusive arrangement allows SASSIE partners to get a drastically reduced rate due to our bulk purchasing power. This allows you to resell state of the art social media monitoring services to your clients for FAR less than they could purchase it directly.
What can this service do for my clients?
HOW DOES IT WORK?
Every month (or every day, if your client opts for the deluxe package), our service collects all of the reviews, ratings and feedback from over 50 platforms. The data is aggregated, scored and displayed in 3 areas:
1. Social Media “Shop View”
This “Social Media Shop View” reports all of the social media ratings and feedback for a single location for a given month (or day).
The data is imported in the familiar SASSIE “Shop View” format so that all of the options available to regular shops are available here (triggers, themes, Chameleon widgets, etc.).
The default widgets show:
In the “survey” section of the Social Media Shop View, the individual components of the three sectional scores are displayed:
2. Social Ratings (all reviews for one location for this time period)
A direct link to the original posting (on Yelp, Google, etc) allows for quick responses to any review.
For example, the OBVIOUSLY INACCURATE review above (which hilariously proclaims Peyton Manning’s superiority to Tom Brady) warrants an immediate response to maintain the brand integrity of the New England Patriots, errrr, Dunkin Donuts!
(Of course you would expect a guy named “Steve Bartman” to completely mess up anything related to sports!)
3. Social Reviews Report (all reviews for one location for this time period)
Social Media Monitoring Flyer (PDF)
1 of 3: Social Media “Shop View” example (PDF)
2 of 3: Social Ratings example (PDF)